What is up with Pixlr?

I tried to download the Pixlr photo editing program a couple of days ago, but couldn't get the download finished.

So,I emailed the company for help--but they 'only give one-on-one support to Pixlr Pro members, not for free apps.' Huh??

I think most people know that to become a Pro member, you have to download the free app first, then decide if you like it enough to buy. So there is more than a little irony in their reply. I don't know who decides their priorities, but whoever it is is not real bright.

Hubby pointed out that, in the time it took to tell me they wouldn't help, they could have given me a solution!

Oh, well, that's one program I will never use.
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